How to Cancel an Amazon Credit Line?

Who is responsible for canceling the Credit Line?

The cancellation must be performed by Amazon directly through the portal, as agreed during the negotiations with AMZ.

How can the Credit Line be canceled through the portal?

Navigate to the following path:

Registration → People → Select the person → “Credit Line” tab → Actions → Cancel.

What are the available reasons for cancellation?

Currently, cancellation is only permitted for one of the following reasons:

• Customer withdrawal;
• Potential fraud.

Why must the cancellation be performed by Amazon?

In addition to following the process agreed upon during negotiations with AMZ, this procedure ensures traceability, as the system logs the user responsible for the cancellation.

Therefore, the cancellation must be performed directly by Amazon to ensure compliance with the established process and proper recordkeeping.